The facility won’t accept regular photos. How do I send my photos as postcards?
We maintain a database that specifies which facilities require postcards to be sent in place of photos. If you attempt to send images to an inmate at a facility that only accepts postcards, our system will automatically recognize this and adjust your order accordingly. Instead of being processed as a photo order, your order will be automatically converted to a postcard order. This ensures compliance with the facility’s guidelines. Rest assured that we will handle the necessary adjustments for you, and your photos will be printed and sent as postcards to the inmate. If you have any further questions or concerns regarding sending photos as postcards, please feel free to contact our customer support team for further assistance.