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How Can We Help?

Order status and delivery

  • I contacted the facility, I was told that they could only accept an allowed number of photos in each envelope. How should my order be shipped when I ordered more photos than they could handle?
  • I uploaded 16 photos but all are the same photos. How can I cancel my order?
  • I used your service to send photos to an inmate, and it has been a week since they were sent, but the inmate has not received them. Where are the photos?
  • My inmate moved to a different facility, and I don't want to place another order. What am I supposed to do?

Sending photos to inmates

  • The facility won't accept regular photos. How do I send my photos as postcards?
  • What types of photos can I send to the facility?

Account and services

  • How can I sign up for a photo subscription?
  • I have a Bonus Points Balance and would like to learn more about it. How can I convert them into credits?
  • What services do you offer?

Pricing and international ordering

  • How can I send photos to the inmate if I'm not in the U.S.A.?
  • How much does each photo cost?

Address and order details

  • I placed an order and noticed the mailing address was a different city and state. Can you send the photos to the facility's correct address?

Support Email: support@inmatephotos.com

Phone Number: 1-702-728-5670

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Services

  • Federal Prisons, State Prisons, County Jails, and Juvenile Facilities
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Contact Info

Inmate Photos, LLC
1620 Raiders Way
Suite 105
Henderson, NV 89052

support@inmatephotos.com

702-728-5670

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